Privacy Policy
Last Updated: 27 February 2026
At Planning Build, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and security. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our planning, design, or build services.
This policy applies to homeowners, property developers, architects, local authorities, contractors, and all website users interacting with Planning Build across the UK.
1. Who We Are
Planning Build is a UK-wide planning, design, and build consultancy providing professional support for:
Planning permission applications
Architectural design services
Building regulation compliance
Project advisory and development support
For the purpose of data protection legislation, Planning Build acts as the Data Controller of your personal information.
2. Information We Collect
We may collect and process the following types of information:
A. Personal Information
Full name
Email address
Phone number
Property address
Project details
Any information you submit via contact forms, consultations, or email
B. Technical Information
IP address
Browser type and version
Device type
Pages visited
Time spent on site
Referral source
C. Marketing Information
Preferences in receiving marketing communications
Interaction with emails or campaigns
We only collect information that is relevant and necessary for delivering our services effectively.
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotations
Deliver planning and build services
Manage client relationships
Improve website performance and user experience
Comply with legal or regulatory obligations
Send relevant updates (where consent has been provided)
We do not sell or trade your personal data.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contractual necessity – to deliver agreed services
Legitimate interests – to operate and improve our business
Legal obligation – to comply with UK law
Consent – for marketing communications
You may withdraw consent at any time.
5. Data Sharing
We may share your data with:
Professional consultants and architects
Planning consultants
Local authorities
Technical contractors
IT and hosting providers
All third parties are required to respect your data security and process it in accordance with UK data protection law.
6. Data Retention
We retain personal data only for as long as necessary to:
Deliver our services
Comply with legal requirements
Resolve disputes
Enforce agreements
When data is no longer required, it is securely deleted or anonymised.
7. Data Security
Planning Build implements appropriate technical and organisational measures to protect your personal data from:
Unauthorised access
Accidental loss
Misuse
Alteration or disclosure
However, no online transmission can be guaranteed as 100% secure.
8. Your Rights Under UK Data Protection Law
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request erasure (where applicable)
Object to processing
Request restriction of processing
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
9. Cookies & Website Tracking
Our website may use cookies and tracking technologies to:
Analyse traffic
Improve functionality
Understand user behaviour
Enhance SEO and user experience
You may control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from children.
12. International Data Transfers
Where necessary, data may be transferred outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your information in line with UK data protection requirements.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legislation, technology, or business practices. The “Last Updated” date above indicates when this policy was most recently revised.
We encourage you to review this page regularly.
14. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Planning Build
Email: hello@planningbuild.co.uk
Phone: [Insert Phone Number]
Address: [Insert Registered Office Address
Popular Services
Planning Permissions
Planning Applications
Planning Appeals
Architectural Design
Structural Design
What Our Clients Say
The consultants explained possibilities under the caravan act. It’s a refreshing system. The consultant provided a consturctive answer.
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